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National Association of Citizens Advice Bureaux offers these useful fact sheets, covering issues such as employment, housing and taxation
See where your nearest CAB is. National Association of Citizens Advice Bureaux site. Free advice on all subjects. Click on to get advice on several social policy areas.
Local Consumer organisations with contact details and location maps.
Rays Lifeline Counselling Services

Hampstead House, Fairfax Rd, Birmingham B31 3QY, UK – 07976 309560

I have used Ray on various different occasions, i can not rate ray highly enough. Me and the kids have had quite an eventful past and really in didnt know how much we needed rays help until we had it. Ray has helped my son through his anger issues (he is a 13 yr old as well) helped my daughter finally sleep at night and made me realise that the world is a wonderful place. Thank you ray! Please do not be worried about calling Ray - he will change your life like he has ours

Open College UK Ltd

71 Thurlestone Rd, Birmingham B31 4LP, UK – 01527 875497

I am proud to have studied with Open College. I love the experience and mode of study - Flexibility. They offer loads of courses which are interesting an relevant. Also, their customer service is superb and are very helpful, showing empathy. I have bought 4 courses so far, and I am planning to buy more in future. Thumbs up! Open College UK Ltd, Birmingham.

As a mother of a young child I found my child development psychology course invaluable to me. An excellent course that taught me loads about what not to do when your child has a tantrum. As a result of this course I am having a far better relationship with her now and know how better to handle trying situations when she misbehaves. It is all about knowing their feelings and reading the signs before they flare up. I recommend this course to anyone with a difficult child. The course arrived within a few days and there was always an email response to my question when I needed help. Overall a good service and I would recommend them for homestudy courses in the area that I studied.

Sarah Girvan Counselling

38 Honeysuckle Way, Rubery, Birmingham B45 9AN, UK – 07795 660049

The National Careers Service is a Government run service and so totally neutral. It has recently be redesigned and so well worth a look. They cover:
  • CVs
  • Skills health check reports
  • action plans
  • course searches
Job profiles - Find out what a job involves and if it's right for you.

Skills health check - to find out what kind of jobs could suit you.

Find a course - Find a courses and learning providers

Help you to get a job
  • Get advice on the different stages of a job hunt
  • How to improve your interview technique
  • Write an effective CV.
They can even help you to search for your first job, get back into work or change career direction.
Click for more careers information. This takes you to our whole careers section where you can actually get a job and put your CV online.
Find your nearest Jobcentre plus loads of other stuff. Boring but it is all there!
Local disability and special needs services with contact details and location maps.
Disabled Person's Tax Credit
Telephone helpline 0845 605 5858
Textphone 0845 608 8844 or click the Disability Rights link below
Child Maintenance Service (The Child Support Agency is part of the Child Maintenance and Enforcement Commission. Its role is to make sure that parents who live apart from their children contribute financially to their upkeep by paying child maintenance.
You may not always have family service nearby but these are your nearest sexual health and family planning centres serving Birmingham
National Council for One Parent Families in England and Wales
Support for one parent families in Scotland. Runs the National Lone Parent Helpline for advice and help. Freephone 0808 801 0323
Local social services and Welfare Organisations serving the area around Birmingham and West Midlands
HMRC Website - another 'snappy' government site with everything there if you can keep at it!

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