Lickey and Blackwell Hotels, B&Bs and Pubs around West Midlands

Probably the best Premier Inn we've stayed at. Staff were really friendly and chatty, and they made a real effort to interact with the kids. It was a really hot day when we arrived and we were offered ice water and freeze pops. They'd left a large fan in the room, and also a treasure hunt for the kids. Once they found “Dinky the duck" they won prizes. Little things which people remember. Also nice that it's next to a small leisure park with cinema, bowling and restaurants to give you choices. Easy access from M5. Highly recommended.

The hotel was nice, and the staff were all polite, but the lack of air conditioning made it 30°C in our room. This made it very difficult to sleep

As premier Inn's go, this is nice. Rooms are big, lots of places around, certainly in the day. Car parking is very cheap and the food in the Beefeater is excellent. What makes this hotel great is the staff. Everyone at reception is friendly and helpful, especially the two in the evening. I'll come here again.

Nice hotel. Great value for money. Slightly annoying parking situation. Be aware that the car park payment system can be confusing. You can pay when you arrive or when you leave. Receipts aren't dispensed automatically (you have to opt to receive one when paying) and there is no ticket. There is a default message after you've paid saying "You have 10 minutes to leave the car park", regardless of whether you're paying in advance of your stay. Unfortunately I got caught out by that and paid twice (which it will allow you to do, despite the payment system using number plate recognition).